Skip to main content

Customizing Your Back-In-Stock SMS Notifications

Learn how to customize your SMS notifications.

Updated today

You can easily customize your Back-In-Stock SMS notifications for three types:

  • First Back-In-Stock

  • Reminder Notifications

  • Thank You Message

Follow the steps below to personalize your SMS notifications:

Steps to Customize Your Back-In-Stock SMS Notifications:

  1. Navigate to Back-In-Stock

    • From the left navigation bar, select Back in stock.

  2. Go to Customize Appearance

    • In the Customize Appearance section, look for Notifications.

  3. Select the SMS Notification Type

    • Choose one of the following notification types:

      • First Back-In-Stock

      • Reminder Notification

      • Thank You Message

    • Click on SMS.

Customizing Your SMS text

You can edit the SMS content and personalize it by adding variables like:

  • Shop Name

  • Product Name

  • Product URL (this one is mandatory)


How to Add or Remove Variables:

  • Click on the text box where you want to insert the variable.

  • Select the variable from the variable selector to add it.

  • You can easily add or remove variables by clicking on them.

Note: The Product URL is required and must be included in the message.

Customer Unsubscribing:

Customers can reply with "1" to unsubscribe from receiving SMS notifications from your store.

Phone Number Pre-fix:

The default phone number prefix will be displayed based on the customer’s location. For example, Canadian customers will see the prefix +1.

Did this answer your question?