Customer Support

Fix missing Notify Me buttons on sold-out products by checking app settings, inventory, and theme setup.

Notify Me Button Not Showing on Sold-Out Products – Troubleshooting Guide.

Learn how to utilize Quick Reports to track customer demand, manage notifications, and analyze revenue from restocked products effectively.

What are Quick Reports in Notify Me! and how do I use them?

A step-by-step guide to setting up the "Notify Me" app on Shopify POS for out-of-stock products.

Using the "Notify Me" App on Shopify POS

Back-in-Stock

Learn about GDPR double consent feature and why is necessary to have it.

Enabling GDPR Double Consent for Notify Me! App .

Learn how to set up and optimize reminder notifications for back-in-stock products to boost customer engagement and sales.

What Is a Reminder Notification and How to Set It Up for Back-in-Stock Products

Learn how to set up Delivery Policy for first alert notifications in the "Notify Me!" app for back-in-stock items.

How Can You Set Up the Delivery Policy for First Alert Notifications on Back-in-Stock Items?

Set stock thresholds for back-in-stock alerts in Notify Me! to prevent alerts on low inventory and improve customer experience.

Set Minimum Inventory Thresholds for Back-in-Stock Alerts in Notify Me!

Learn how to hide the "Notify me" button on certain products

How to Hide the “Notify Me” Button on Certain Products

Enable advanced Notify Me! alerts to notify customers when products are available, even without tracked inventory in Shopify.

Advanced Notification Settings for Back-in-Stock Alerts

Learn how to enable, customize, and troubleshoot back-in-stock SMS notifications to keep your customers informed and boost sales.

All You Need to Know About SMS Notifications for Back-in-Stock

You’re able to send web push notifications to your customers when their requested items are back in stock

How to Activate Back-in-Stock Push Notifications

What is a pre-order product and how can you have the button on pre-order products too.

How to Display the Notify Me Button on Pre-Order Products

Learn how to set up Delivery Policy for Reminder notifications in the "Notify Me!" app for back-in-stock items.

How Can You Set Up the Delivery Policy for Reminder Notifications on Back-in-Stock Items?

Learn how to activate your email notifications.

How to Activate Back-in-Stock Email Notifications

learn how to  actuvate,set up Delivery policy, set up limitation , change conditions that trigger the back in stock email .

How to Use the ‘Edit Primary Alert Notification Configuration’ Tab to Manage Back-in-Stock Alerts

Learn to control where your Back in Stock “Notify Me” button appears to capture restock signups without cluttering your store.

How to control where the “Notify Me” button appears on your store

Importing Customers from Shopify Segments into Notify Me

Understand how Shopify location settings impact Notify Me alerts and how to resolve notification issues

Restock notifications not sending due to offline or unfulfillable locations

Settings

Learn how to customize your email notifications.

Customizing Your Back-In-Stock Email Notifications

Learn how to change the Button text, Background color, Text Color, Border color, Border radius, and Border size of your button.

How to Customize the Back-in-Stock related Widgets

Learn how to customize your SMS notifications.

Customizing Your Back-In-Stock SMS Notifications

Learn how to customize your Push notifications.

Customizing Your Back-In-Stock Push Notifications

Learn what the subsciber form is and how to customize its fields, style, and behavior for your store.

What Is the Back-In-Stock  Subscriber Form and How to Customize It?

Learn what the Confirmation Message is and how to customize its fields, style, and behavior for your store.

What Is the Back-In-Stock Confirmation Message and How to Customize It?

Customization

Identify and prioritize restocking of the most popular out-of-stock products based on customer request counts and average waiting times.

Understanding the 'High Demand' Section on the Back-in-Stock Dashboard

Learn how to navigate and utilize the Products table of the Back in Stock to manage your inventory and customer requests effectively.

Overview of the Products Table in Notify Me!

How do I export my Back in Stock subscriber list to CSV?

Guide to manually sending back-in-stock notifications to customers.

How to Manually Send Back-in-Stock Notifications in the Notify Me! App

Learn how to interpret the request status distribution metrics to enhance your inventory management and customer satisfaction.

Understanding Request State

Learn how to navigate and utilize the Requests table and its various tabs to manage customer notifications effectively.

Requests Table Overview – Manage Back-in-Stock Requests

How to transfer back-in-stock requests to new Shopify variants when product IDs change, so customers stay notified and engaged.

What Is "Transferring Requests for Unavailable Products"—And How Does It Help Customer Relationships?

How do I export sent Back in Stock notifications to CSV?

How Can You Ensure Customers Didn't Miss Out? Resending Notifications Explained!

How do I resend Back in Stock notifications to customers?

How do I import my existing Back in Stock subscribers into Notify Me!?

Identify high-revenue opportunities by focusing on products that have seen a recent increase in demand with higher prices.

Understanding the 'High Potential Revenue' Section on the Back-in-Stock Dashboard

Identify trending products by focusing on items that have seen a recent surge in back-in-stock requests

Understanding the 'Trending' Section on the Back-in-Stock Dashboard

See how back-in-stock requests are distributed by status over a chosen date range using the distribution chart.

Understanding Out-of-stocked products distribution age of requests chart

View key metrics like Average Order Rate, Restock Time, and Request Age to track back-in-stock performance and improve inventory management.

What Does the Demanding Products Metrics Section Show?

What Does the Total Requests Chart Show?

Learn how to delete back-in-stock requests for out-of-stock products to keep your request list organized and up to date.

How to Delete Requests for Out-of-Stock Products in the Back-in-Stock Widget

See how to track sent notifications and review their delivery status and details.

What Information Does the Sent Notifications Section in Back-in-Stock Quick Reports Provide?

Learn how to track total revenue and order details generated by back-in-stock notifications to measure their sales impact.

What Information Does the Total Revenue Section in Back-in-Stock Quick Reports Provide?

Reports

Find answers and get help from Intercom Support and Community Experts

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