Customer Support

Identify and prioritize restocking of the most popular out-of-stock products based on customer request counts and average waiting times.

Understanding the 'High Demand' Section on the Back-in-Stock Dashboard

Learn how to navigate and utilize the Products table of the Back in Stock to manage your inventory and customer requests effectively.

Overview of the Products Table in Notify Me!

How do I export my Back in Stock subscriber list to CSV?

Pick which channels (Email, SMS, WhatsApp, Push) a manual back-in-stock notification is sent on.

How to Manually Send Back-in-Stock Notifications in the Notify Me! App

Learn how to interpret the request status distribution metrics to enhance your inventory management and customer satisfaction.

Understanding Request State

Learn how to navigate and utilize the Requests table and its various tabs to manage customer notifications effectively.

Requests Table Overview – Manage Back-in-Stock Requests

How to transfer back-in-stock requests to new Shopify variants when product IDs change, so customers stay notified and engaged.

What Is "Transferring Requests for Unavailable Products"—And How Does It Help Customer Relationships?

How do I export sent Back in Stock notifications to CSV?

How Can You Ensure Customers Didn't Miss Out? Resending Notifications Explained!

How do I resend Back in Stock notifications to customers?

How do I import my existing Back in Stock subscribers into Notify Me!?

Identify high-revenue opportunities by focusing on products that have seen a recent increase in demand with higher prices.

Understanding the 'High Potential Revenue' Section on the Back-in-Stock Dashboard

Identify trending products by focusing on items that have seen a recent surge in back-in-stock requests

Understanding the 'Trending' Section on the Back-in-Stock Dashboard

See how back-in-stock requests are distributed by status over a chosen date range using the distribution chart.

Understanding Out-of-stocked products distribution age of requests chart

View key metrics like Average Order Rate, Restock Time, and Request Age to track back-in-stock performance and improve inventory management.

What Does the Demanding Products Metrics Section Show?

What Does the Total Requests Chart Show?

Learn how to delete back-in-stock requests for out-of-stock products to keep your request list organized and up to date.

How to Delete Requests for Out-of-Stock Products in the Back-in-Stock Widget

See how to track sent notifications and review their delivery status and details.

What Information Does the Sent Notifications Section in Back-in-Stock Quick Reports Provide?

Learn how to track total revenue and order details generated by back-in-stock notifications to measure their sales impact.

What Information Does the Total Revenue Section in Back-in-Stock Quick Reports Provide?

Reports

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