Customer Support

Identify and prioritize restocking of the most popular out-of-stock products based on customer request counts and average waiting times.

Understanding the 'High Demand' Section on the Back-in-Stock Dashboard

Learn how to navigate and utilize the Products table of the Back in Stock to manage your inventory and customer requests effectively.

Overview of the Products Table in Notify Me!

How do I export my Back in Stock subscriber list to CSV?

Guide to manually sending back-in-stock notifications to customers.

How to Manually Send Back-in-Stock Notifications in the Notify Me! App

Learn how to interpret the request status distribution metrics to enhance your inventory management and customer satisfaction.

Understanding Request Status Distribution

Learn how to navigate and utilize the Requests table and its various tabs to manage customer notifications effectively.

Requests Table Overview – Manage Back-in-Stock Requests

How to transfer back-in-stock requests to new Shopify variants when product IDs change, so customers stay notified and engaged.

What Is "Transferring Requests for Unavailable Products"—And How Does It Help Customer Relationships?

How do I export sent Back in Stock notifications to CSV?

How Can You Ensure Customers Didn't Miss Out? Resending Notifications Explained!

How do I resend Back in Stock notifications to customers?

How do I import my existing Back in Stock subscribers into Notify Me!?

Identify high-revenue opportunities by focusing on products that have seen a recent increase in demand with higher prices.

Understanding the 'High Potential Revenue' Section on the Back-in-Stock Dashboard

Identify trending products by focusing on items that have seen a recent surge in back-in-stock requests

Understanding the 'Trending' Section on the Back-in-Stock Dashboard

See how back-in-stock requests are distributed by status over a chosen date range using the distribution chart.

Understanding Out-of-stocked products distribution age of requests chart

View key metrics like Average Order Rate, Restock Time, and Request Age to track back-in-stock performance and improve inventory management.

What Does the Demanding Products Metrics Section Show?

What Does the Total Requests Chart Show?

Learn how to delete back-in-stock requests for out-of-stock products to keep your request list organized and up to date.

How to Delete Requests for Out-of-Stock Products in the Back-in-Stock Widget

See how to track sent notifications and review their delivery status and details.

What Information Does the Sent Notifications Section in Back-in-Stock Quick Reports Provide?

Learn how to track total revenue and order details generated by back-in-stock notifications to measure their sales impact.

What Information Does the Total Revenue Section in Back-in-Stock Quick Reports Provide?

Reports

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.