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How to Manually Send Back-in-Stock Notifications in the Notify Me! App

Guide to manually sending back-in-stock notifications to customers.

Updated yesterday

The Notify Me! app supports both automatic and manual notification options. While the app can automatically notify customers when a product is restocked, you can also choose to send notifications manually for more control.

When Might Manual Sending Be Useful?

  • Strategic Release: If you're restocking a popular product and want to create a sense of event or timed release, you can manually send out notifications at the exact moment you decide.

  • Selective Notifications: Perhaps you want to prioritize notifying certain segments of your customers first, like those from a specific location or loyalty tier. Manual selection lets you do this.

  • Personal Review: Before an automated system sends out notifications, you might want to review and ensure everything is in order, especially for high-profile products or launches.

How to Manually Send Notifications

You can manually send notifications from two places:

  1. Requests Section

  2. Demanding Products Section

1️⃣ From the Requests Section:

  • Access the Requests Table:
    Go to the Back in Stock widget and click Requests in the Quick Reports section.

  • Select Desired Requests:
    A list of all customer notification requests will appear. Select specific requests by checking the boxes next to them.

  • Filter and Select (Optional):
    If you have a large number of requests and want to send notifications based on certain criteria, use the filtering options. Once filtered, you can select all the filtered requests.

  • Send Manually:
    After making your selection, click the Send Manually button. Notifications will be sent to the selected customers.

2️⃣ From the Demanding Products Section:

  • Access the Demanding Products Table:
    Go to the Back in Stock widget and click Demanding Products in the Quick Reports section.

  • Select Desired Products:
    A list of products will appear. Select specific requests by checking the boxes next to them.

  • Filter and Select (Optional):
    Use filters to refine your selection based on specific demand criteria. Once filtered, select all applicable entries.

  • Send Manually:
    Click the Send Manually button to dispatch notifications to customers who requested updates for the selected products.

Benefits of Manual Notifications

  • Flexibility: Choose exactly when to send messages.

  • Targeted Communication: Prioritize certain groups of customers.

  • Quality Control: Ensure details are accurate before sending.

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