The Sent Notifications section provides insights into all notifications sent to customers related to pre-orders. It includes both a visual chart and a detailed table to help you track and evaluate communication performance.
Sent Notifications Chart
This chart shows the total number of notifications sent through each channel over a selected time period:
Channels Tracked: Email, SMS, Push
Includes:
Successfully sent notifications
Failed delivery attempts
Use this chart to identify trends in notification activity and monitor channel performance.
Sent Notifications Table
The table displays detailed information about each individual notification sent. Columns include:
Product: The product linked to the notification.
Contact Point: The customer’s contact detail (e.g., email or phone number).
Notification Type: The kind of notification sent. Options include:
PreOrder Confirmation
PreOrder Delay
Sent On: Date the notification was sent.
Notification Status: The delivery or engagement status, which can include:
Sent
Delivered
Failed
Opened
Clicked
Ordered
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How to Use This Information
Track Communication: Confirm whether notifications were sent and received.
Improve Engagement: See how customers interact (opened, clicked) with messages.
Resolve Issues: Identify failed notifications and troubleshoot delivery problems.
Monitor Effectiveness: Use status data to refine your messaging strategy.