Customer Support

Learn which payment methods are compatible with pre-orders in your Shopify store.

Supported Payment Methods for Pre-Orders

Pre-Order Button Criteria: When, Why, and How it Displays in Your Shopify Store

When and Where The Pre-Order Button Appears

Learn how to place a test order in Shopify to confirm your checkout, payment, and shipping settings. Includes test mode, real transactions.

How to Place a Test "Pre-Order" in Shopify

How the Delivery Fulfillment Trigger Controls Your Pre-Order Shipment Dates

Allow customers to pre-order out-of-stock products directly from your Home or Collection (catalog) pages.

How to Enable Pre-Order Buttons on Home and Collection Pages

Learn how to find and use the Pre-order Products Report to monitor and manage pre-order product availability in your store.

Using the Pre-order Products Report

Learn how to exclude certain products from being available for pre-order when they go out of stock using the Notify Me app.

How to Control Which Products Are Available for Pre-order

Learn how to customize your pre-order logics in Notify Me to control product eligibility, payments, notifications, and purchase limits.

How to Configure Pre-order Offer Logics in Notify Me

How to Set Pre-Order Maximum Sales Limit

Enable partial payment options for pre-orders using the Notify Me app, allowing customers to pay a portion upfront and the rest later.

How to Set Up Partial Payments for Pre-orders

Learn how to troubleshoot and fix missing Pre-Order buttons on sold-out products across your product, collection, and home pages.

Troubleshooting: Pre-Order Button Not Showing on Sold-Out Products

Learn how to customize the style of your pre-order button to match your store's theme and enhance the visual appeal of your widgets.

Customize the Pre-order Button Style to Match Your Theme

Learn how to navigate and utilize the Pre-order Orders Report to manage and analyze orders placed through the pre-order functionality.

How to View and Use the Total Revenue Report for Pre-orders in Notify!

Learn how to customize pre-order buttons across your store to match your theme and boost engagement.

Overview: Customize Pre-order Buttons for Different Pages

Learn how to customize the pre-order confirmation notifications to enhance communication with your customers.

How to Set Up and Customize Pre-order Confirmation Notifications (Email & SMS)

Learn why Shopify bundles can’t be used with pre-orders and what alternative options are available.

Why Pre-Orders Don’t Work with Shopify Bundles

Learn how to stop offering pre-orders and start selling products as regular in-stock items.

How to Stop Pre-Orders and Start Regular Sales

See how to track sent notifications and review their delivery status and details.

Understanding the Sent Notifications Section in Pre-order Quick Reports

How to Configure Inventory Reserve Preferences for Pre-Orders

Everything you ned to know about pre order for B2B

How Does Pre-Ordering Work for B2B Customers?

What Is the Pre-order Confirmation Notification Setting?

Learn  how to set up discounts for pre-orders to encourage customers to place orders before product is released or restocked

How to Apply Discounts to Pre-orders

Learn how to manage, customize, and toggle pre-order buttons on key pages using the Page Visibility section.

Managing Page Visibility for Pre-order Buttons

How to Create and Configure an Offer

Introduction to the “Multi‑Offer Pre‑Order” System

Learn how to manage Offers: Edit, Deactivate, and Delete

Managing Offers: Edit, Deactivate, and Delete

Searching and Filtering Offers

Understanding availability display and placeholder

Manage preorder offers start and end dates

Highlight upcoming products with fully customizable visual labels on your product images.

Preorder Badge Feature

Prevent bulk buying and ensure fair distribution by limiting the number of items a customer can add to a single cart.

Setting Maximum Purchase Limits Per Order (Max Quantity Per Cart)

The Market-Specific Preorders feature allows you to choose exactly which regions see a preorder offer and which regions see your standard "Add to Cart" button.

Targeting Preorder Offers by Shopify Market

Preorder

Find answers and get help from Intercom Support and Community Experts

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