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Customizing Pre-order Confirmation Notifications
Customizing Pre-order Confirmation Notifications

Learn how to customize the pre-order confirmation notifications to enhance communication with your customers.

Zara avatar
Written by Zara
Updated over 5 months ago

Where to Find Pre-order Confirmation Customization:

  1. Navigate to the Pre-order Tab:

    • From your Shopify admin dashboard, go to Apps.

    • Select Notify! Back in Stock | Pre-order.

    • Click on the Pre-order tab.

  2. Accessing Customization Settings:

    • In the Pre-order functionality section, click on Customize Appearance.

    • Select Pre-order Confirmation under the Notification section.


Customizing Email Notifications:

  1. Email Template Settings:

    • From: Edit the sender email address.

    • Reply to: The email address you have set in the settings.

    • Subject: Customize the email subject line.

  2. Email Content:

    • Email Title: Customize the title of the email.

    • Email Description: Edit the description to provide detailed information about the pre-order.

    • Buttons: Customize the text for the "Continue Shopping" and "Cancel Order" buttons.

  3. Email Header:

    • Choose between displaying the shop name or logo.

    • Upload your logo if selected.

  4. Styles:

    • Email Template: Choose a template style.

    • Color Theme: Select a color theme.

    • Font Sizes: Adjust the font sizes for the email description and discount text.

  5. Social Media Links:

    • Add your social media profiles to include links in the email.


Customizing SMS Notifications:

  1. SMS Text Settings:

    • SMS Text: Customize the text message content.

  2. Enable/Disable SMS Notifications:

    • Toggle the switch to enable or disable SMS notifications for pre-order confirmations.


Advanced Customizations:

  • CSS Customization: For advanced customizations, you can add custom CSS codes to further tailor the appearance of your email notifications. This allows you to add unique styling elements that match your brand.


FAQs:

  1. How do I enable pre-order confirmation notifications?

    • Use the toggle button in the customization settings to enable or disable pre-order confirmation notifications via email and SMS.

  2. Can I customize the content of the pre-order confirmation messages?

    • Yes, you can customize the email and SMS content in the customization settings, including the subject line, body text, and button labels.

  3. How do I match the notification style with my theme?

    • Use the style options in the customization settings to adjust the appearance of your notifications to align with your store’s theme.

  4. What if I need advanced customizations for my notifications?

    • You can add custom CSS codes for advanced styling or contact the technical support team for further assistance.


How to Use This Information:

  1. Regularly Update:

    • Regularly check and update the pre-order confirmation settings to ensure they align with your store’s theme and communication strategies.

  2. Enhance Customer Experience:

    • Customize the pre-order confirmation notifications to provide clear and engaging information to your customers.

  3. Leverage Advanced Customizations:

    • Utilize advanced customizations to add unique styling and functionality to your notifications, making them stand out and improving customer engagement.

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