What Is the Pre-order Confirmation Message?
The pre-order confirmation message is sent automatically to customers after they pre-order a product using the Notify Me! Back in Stock | Pre-order app. It includes order details and can be delivered via:
Email
SMS
Where to Find and Customize Pre-order Confirmation
Access the Settings:
In your Shopify admin, go to Apps.
Select Notify! Back in Stock | Pre-order.
Click the Pre-order tab.
Under Pre-order Functionality, click Customize Appearance.
Choose Pre-order Confirmation in the Notification section.
How to Enable Pre-order Confirmation
Open the Email or SMS channel.
Use the toggle switch to turn the notification on or off.
How to Customize the Pre-order Confirmation Email
Navigate to:
Pre-order tab → Customize Appearance → Email section
Email Template Options:
Choose from built-in formats:
Simple
Simplify
Or import your custom email template (see [this article] for instructions).
Email Header:
Show either your Shop name or Logo.
Upload your logo if selected.
Email Content:
Title: Set a custom email title.
Description: Add details about the pre-order.
Buttons: Edit labels for:
Continue Shopping
Cancel Order
Email Styles:
Color Theme: Choose a color scheme.
Font Family: Select your preferred font.
Font Sizes: Adjust sizes for the title and description text.
Social Media:
Add social media links to appear in the email footer.
How to Customize Pre-order Confirmation SMS
SMS Text:
Customize the message text.
Enable/Disable:
Use the toggle switch to enable or disable SMS notifications.
Frequently Asked Questions
Q: How do I enable pre-order confirmation notifications?
A: Go to the customization settings and toggle email or SMS notifications on.
Q: Can I customize the content of the messages?
A: Yes. You can edit both email and SMS text, including subject lines and button labels.
Q: How do I match the notification style to my store’s theme?
A: Use the customization options for colors, fonts, and layout.
Q: What if I need more advanced customizations?
A: You can add custom CSS or contact support for help.
Best Practices
Keep Notifications Updated: Review settings regularly to match your store’s branding.
Enhance Customer Experience: Customize messages to be clear, friendly, and informative.
Use Advanced Customizations: Add personal styling or functionality with CSS if needed.