Your plan includes a monthly allowance for core features like Notifications and Back-in-stock Requests. This article explains how to check your limits and what counts toward them.
Where to Find Your Usage
You can view your current usage on the homepage dashboard, in the usage cards displayed at the top.
Each card shows:
How much of your plan’s usage you’ve used (e.g., “45 of 50 notifications sent”)
A color-coded progress bar to help you quickly understand your usage status.
[Insert screenshot of homepage usage cards]
How to Read the Usage Colors
The color of each progress bar indicates what’s happening with your usage:
Color | Meaning | Example |
Green | You're within your monthly limit. No action needed. | You've sent 20 of 50 notifications this month. |
Orange | You've passed your plan’s soft limit. You can still use the feature, but an add-on fee applies. | You've sent 55 notifications on a plan that includes 50. |
Red | You've reached a hard limit. The feature is now locked until your usage resets or you upgrade. | You’ve sent 50 notifications on a plan with a hard cap of 50 and cannot send more. |
Green (Unlimited) | The feature is not limited for your plan. You can use it freely. | Wishlist actions are unlimited for legacy plans without billing permission. |
Add-on fees are charges that apply when usage goes beyond your monthly allowance. To learn more, see this article.
What Counts Toward Usage
At the time of writing this article, the following actions count toward your monthly usage:
Back-in-stock requests
When a customer subscribes to be notified about a out of stock product.Notifications sent
When a back-in-stock email is sent to a customer.Wishlist actions
When a customer adds a product to their wishlist.
More features may be added to this system in future updates. We'll update this page as that happens.
When Usage Resets
Your usage resets at the start of each billing cycle, along with your included monthly limits.