Skip to main content

Understanding your plan’s usage limits

See what’s included in your plan each month, how usage is counted, and where to track it.

Your Notify Me plan includes a monthly allowance for key features like Notifications, Back-in-stock Requests, and Wishlist actions. This article explains what counts toward those limits, how to track your usage, and what happens if you go over.


Where to Check Your Usage

You can view your current usage on your homepage dashboard, displayed in usage cards at the top.

Each card shows:

  • How much you’ve used (e.g., “45 of 50 notifications sent”)

  • A color-coded progress bar so you can see your status at a glance


Understanding Usage Colors

The color of each progress bar shows your usage status:

Color

Meaning

Example

Green

You're well within your limit. No action needed

You've sent 20 of 50 notifications this month.

Teal

You've used 80% or more of your limit. Consider upgrading to avoid interruptions.

You've sent 42 of 50 notifications this month

Red

You've reached your limit. The feature may be locked or you're being charged per use, depending on your plan

You've sent 50 of 50 notifications and cannot send more until your cycle resets

or you upgrade.

Badge

Meaning

Locked

You've hit a hard cap. The feature is paused until your cycle resets or you upgrade.

Over limit

You've passed your free allowance on a usage-based plan. You can still use the feature, but an add-on fee applies for each additional use.

Unlimited

Your plan has no cap for this feature. You can use it freely.

Add-on fees are charges that apply when usage goes beyond your monthly allowance. To learn more, see this article.


What Counts Toward Usage

Currently, these actions count toward your monthly limits:

  • Back-in-stock requests: When a customer subscribes to be notified about an out-of-stock product.

  • Notifications sent: When a back-in-stock email is sent to a customer.

  • Wishlist actions: When a customer adds a product to their wishlist.\

  • Pre-orders: When a customer places a pre-order for a product.

  • SMS delivery: When an SMS notification is sent to a customer.

More features may be added in the future. We’ll update this page as needed.


When Usage Resets

Your usage resets at the start of each billing cycle — monthly or yearly, depending on your plan — along with your included limits.

Did this answer your question?