Customer Support

Guide to Setting Up and Customizing Multi-Language Alerts for a Global Audience

Speak Your Customer's Language: Introducing the Multi-Lingual Feature

A Guide to Customizing Warehouse and Fulfillment Location Notifications for Restocked Products

Setting Up Multi-Location Feature and Location-Specific Inventory Tracking

Learn how to verify your domain to send back in stock notifications from your own email.

Verify your domain to send your back-in-stock notifications from your own email address

Learn how to add  an email address to receive reports

How to Add an Email Address to Receive Reports

Settings

A simple guide to how plans, usage limits, and extra fees are calculated for new users.

How Pricing Works in Notify Me

See what’s included in your plan each month, how usage is counted, and where to track it.

Understanding your plan’s usage limits

Learn when extra charges apply and how they’re added to your monthly invoice.

How extra usage charges are calculated

Understand how charges from Notify Me show up in your Shopify invoice and why they may differ from what you see in the app.

How Notify Me usage appears in your Shopify Billing

Learn how transaction-based fees for PreOrders are calculated and added to your Shopify invoice.

How PreOrder Usage Is Billed in Notify Me

Understand how SMS charges are calculated and added to your monthly Shopify invoice.

How SMS usage is billed in Notify Me

Understand what’s changed in our new pricing model and what it means for you.

Comparing Our Current and New Pricing Plans

This FAQ helps you navigate all our pricing and billing resources. Each section links to a detailed article covering that topic.

Notify Me Pricing & Billing FAQ

A simple guide to what SMS segments are, how they’re calculated, and how they affect your charges.

How SMS segments work in Notify Me

If your store does not reach the required sales amount for your plan within 6 months, you can receive a full refund of your subscription

Money-Back Guarantee

Affordable pricing for new, growing Shopify stores

Pricing plan for small businesses

Custom pricing and dedicated support for high-volume merchants

Notify Me Enterprise

Save money with a 12-month plan and understand billing, limits, and upgrades

How Notify Me’s Annual Plans Work

Trial accounts have specific sending limits for pre-order, WhatsApp, and SMS features. Other limits depend on your selected plan.

What limits apply during the trial period?

Understand how WhatsApp charges are calculated and added to your monthly Shopify invoice.

How WhatsApp usage is billed in Notify Me

Pricing

Learn about how does the Klaviyo integration work

How does the Klaviyo integration work?

Learn how to connect Notify Me! to Omnisend to sync back-in-stock subscribers.

How to Integrate Notify Me! with Omnisend

Learn how to find your Klaviyo API keys to connect Notify Me! to your Klaviyo account.

How to Find Your Klaviyo API Keys for Notify Me! Integration

Learn how to connect Notify Me! to Mailchimp to sync back-in-stock subscribers to your email list.

Mailchimp Integration with Notify Me!

Learn about the integration with PageFly and how it works!

PageFly x Notify Me! integration

Add the Notify Me! Button to EComposer Product Pages

EComposer x Notify Me! Integration

Learn how to connect Notify me! contacts to your Shopify contacts.

How to Integrate Notify Me with Shopify Contacts

Make sure your Klaviyo API key includes profiles:write access so Notify Me can create and sync contacts successfully.

Required Klaviyo API permissions for contact syncing with Notify Me

Integrations

Find answers and get help from Intercom Support and Community Experts

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