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Verify your domain to send your back-in-stock notifications from your own email address
Verify your domain to send your back-in-stock notifications from your own email address

Learn how to verify your domain to send back in stock notifications from your own email.

Zara avatar
Written by Zara
Updated over a week ago

Domain verification is an important step to block harmful or fraudulent use of emails, such as phishing and spam. By verifying your domain, make sure that your email reaches the inbox and protects your brand.

In other words, email authentication will help you:

  • Prevent email fraud

  • Improve email deliverability

  • Reach your customer’s inbox

  • Proves that email is not forged

Change your sender email

  • Go to Settings and select General Settings.

In the Sender Email section you'll see 3 options:

  1. Send your emails from our email addresses.

  2. Send your emails from your shop name and our domain(shopname@hengam.io)

  3. Send your emails from your email and your own domain.

  • Verify your email address to notify customers from your own domain

    Formerly known as domain Whitelabel, it shows email providers that Restockify has permission to send emails on your behalf. To give Restockify permission, you need to copy DNS records to your DNS provider (like Cloudflare, GoDaddy, or Rackspace).

    Follow these steps to verify your email address and domain:

    • Select Add your own email.

    • Enter the email address you'd like to send back-in-stock notifications from.

    • Click on the Add button.

    • The first thing you need to do is to select your domain provider. this is very important as some domain providers demand special CNAMEs.

    • After selecting your provider you can follow the instructions to add the CNAME records.

    After adding the CNAME records and clicking on Authenticate domain button you'll see the Domain authentication is in progress banner. Check that you've entered the required values correctly. While this process typically takes about an hour, it can take up to 48 hours. The sender email will be confirmed once your hosting provider has authenticated the custom DNS records, and you'll see a 'Verified' label in your panel.

    • If you needed to edit or delete the email you can click on the 3 dots.

    • The store name in the second option is not editable yet.

If you need help, feel free to contact us. for more instructions.

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