1. Comparing Our Current and New Pricing Plans
Understand what’s changed in our new pricing model and what it means for you.
➡️ Comparing Our Current and New Pricing Plans
2. How Pricing Works in Notify Me
A simple guide to how plans, usage limits, and extra fees are calculated for new users.
➡️ How Pricing Works in Notify Me
3. Understanding your plan’s usage limits
See what’s included in your plan each month, how usage is counted, and where to track it.
➡️ Understanding your plan’s usage limits
4. How extra usage charges are calculated
Learn when extra charges apply and how they’re added to your monthly invoice.
➡️ How extra usage charges are calculated
5. How Notify Me usage appears in your Shopify Billing
Understand how charges from Notify Me show up in your Shopify invoice and why they may differ from what you see in the app.
➡️ How Notify Me usage appears in your Shopify Billing
6. How SMS Usage Is Billed in Notify Me
Understand how SMS charges are calculated and added to your monthly Shopify invoice.
➡️ How SMS Usage Is Billed in Notify Me
7. How PreOrder Usage Is Billed in Notify Me
Learn how transaction-based fees for PreOrders are calculated and added to your Shopify invoice.
➡️ How PreOrder Usage Is Billed in Notify Me
8. When does my downgrade take effect?
When you downgrade a monthly plan to Lite, you keep your current plan until the day before your next Shopify charge, so that charge doesn’t go through. If your next charge is today or tomorrow, the downgrade happens right away.
During your free trial, the downgrade happens right away and you aren’t charged. You’ll see the date before you confirm the downgrade.
If you accepted a free month, it starts on your next Shopify charge date and lasts 30 days.