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How to Configure Pre-order Settings in Notify Me

Learn how to customize your pre-order settings in Notify Me to control product eligibility, payments, notifications, and purchase limits.

Updated this week

The Pre-order Settings section in the Notify Me app lets you control how products are sold on pre-order — including payment options, product eligibility, and customer notifications.

How to Access Pre-order Settings

  1. Open the Notify Me app in your Shopify admin.

  2. Click the Pre-order tab from the left-hand menu.

  3. Select Settings under Preorder Functionality.

Set Product Applicability

  • In the Applies to section, choose:

    “All out-of-stock products with “Continue selling when out of stock” enabled, except:”

  • This applies pre-order functionality to most out-of-stock items while letting you exclude specific products.

  • Under Exclusions, search for and select individual products you do not want to be available for pre-order.

  • After making your selections, click Save to apply changes.

  • Note: You can find more details here.

Pre-order Notifications

Send customized notifications to customers after they place a pre-order:

  • Email and SMS formats supported

  • Customize content and appearance

  • Note: For Full explanation, read this article.

Pre-order Logic Settings

Set rules for how pre-orders behave:

  • Billing Policy: Charge full or partial payment at checkout (Article)

  • Discounts: Enable or disable pre-order discounts (more details)

  • Delivery Fulfillment Trigger: Define when pre-orders are marked as “Unfulfilled.” (more details)

  • Inventory Reserve Preference: Choose when inventory is reserved — at purchase or at fulfillment (more details).

Pre-order Limits

Prevent overselling by limiting how many units can be pre-ordered:

  • Use the preorder-limit-count tag to set a product-level maximum (How?).

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